NEW ZEALAND WEB HOSTING SINCE 2000
ACCEPTABLE USES POLICY & SERVICE GUIDELINES
Aotea Web Hosting Ltd provides dedicated web hosting to numerous clients and has a responsibility to protect each client and to provide the best services available. The following guidelines are designed to ensure that these obligations are met.
All services provided by Aotea Web Hosting Ltd may be used for lawful purposes only. Transmission, storage or presentation of any information, data or material in violation of any New Zealand or overseas law is prohibited. This includes, but is not limited to, copyrighted material, material we judge to be threatening or obscene or material protected by trade secret or other statute. Clients agree to indemnify and hold harmless Aotea Web Hosting Ltd from any claims resulting from the use of service that damages the subscriber or any other party.
All pornographic content and sex-related merchandising is prohibited
on all Aotea Web Hosting Ltd servers. This includes web sites that
may infer sexual content or links to adult content elsewhere. Also
prohibited are web sites that promote any illegal activity or present
content that may be damaging to Aotea Web Hosting Ltd machines or
any other server on the internet. Links to such materials are also
Commercial Advertising – E-mail
Spamming, and the sending of unsolicited e-mail, from a Aotea Web Hosting Ltd machine or using an e-mail address or domain that is maintained on a Aotea Web Hosting Ltd machine as reference is STRICTLY prohibited.
IRC or IRC bots may not be operated on our web servers.
Refusal of Service
We reserve the right to refuse, cancel, or suspend service at our
sole discretion. All Sub-Networks, distributive web hosting sites
and dedicated servers of Aotea Web Hosting Ltd must adhere to the
above policies. Failure to follow any term or condition will be
grounds for immediate account de-activation.
Aotea.net cannot be held responsible for loss of data for any reason.
Aotea.net cannot be held responsible for any human
The AUP is subject to change at anytime by Aotea.net.
Network Uptime Guarantee
We guarantee that our network will be available at least 99.5% of
any full month. If that goal is not met, we will provide a credit
of one month free web hosting.
For your convenience, ongoing fees for Web Hosting Plans are automatically deducted from the same credit card used to begin the service (held on file for this purpose) at the repeat Billing Period chosen in the order form. Likewise, if you registered your domain through
Aotea, your domain name will be automatically renewed and charged to the same card. If any changes are required, or you wish at any time to cancel, you simply need to contact the Support Desk through our contact page, or by emailing firstname.lastname@example.org with your full identifying details and let us know.
Refunds of all hosting
fees paid will be processed back to the credit card only if
the account is canceled within the first 30 days of ordering.
The domain registration fee or renewal fee of an existing
registered domain name cannot be refunded once
registered/renewed, the registrar will not permit a refund or
cancellation. The registration fees of SSL (Secure
Certificates) cannot be refunded, canceled or amended once
Notification of scheduled updates will be posted in the news
section of the control panel.
The above AUP is subject
to change at anytime by aotea.net