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Most web hosting servers these days are running a firewall and will deny IP's where a wrong password is used more than 10 times. This is to prevent hackers obtaining access. There wouldn't be a day goes by when at least one of our machines has an attempted hack through a users account from some foreign country (usually Asian, Africian or Russian). If unable to connect after 2 or 3 attempts, it's a good idea to stop and find out why, cause more than 10 attempts will cause your IP to be blocked. If you think you have been blocked, you'll need to contact your web hosting company (or clients company) and get them to 'edit the IP address deny file' on the web hosting server.

While on the subject of IP addresses, these can be used to help identify bogus online orders. If you are establishing an online order form, or shopping cart, most order form and shopping cart scripts will also submit the IP address of the person submitting it, and it's a good idea to use an IP tracer to check for bogus orders. We recommend: http://visualiptrace.visualware.com You can signup free, and use this tool to trace upto 10 IP's each day. Check the geographical location the order has originated from. Bogus orders outside New Zealand can then be identified and can be common from countries like USA, Nigeria, or some other Africian or Asian countries. Often the details look fine. They will often submit a NZ address, and c/card payment details can appear fine too. It's usually not until several weeks later the c/card merchant processing bank will notify the retailer that a previous card transaction was a stolen c/card, by which time the goods have usually been dispatched, and the merchant bank will then do a charge-back for the transaction, leaving the retailer without payment.

It's probably not too difficult to find out a clients username, or maybe hackers simply hope the username is the default, e.g. if the domain name is say, nzkayaks.com it is likely to have a username (8 characters) chances are the username is nzkayaks. Hackers use available software that will try different passwords (usually dictionary words), until eventually they can hack in. Once they get in (i.e. the web hosting account is compromised), they usually like to change the home page with their own (usually with a political message, and tagged with something like 'this site has been hacked by ...). Obviously, it's very important not to use weak passwords. Dictionary words should never be used unless accompanied by other characters or numerials.